We know that your privacy is very important to you. That's why protecting any personal information, such as your name, address, email address or phone number that you provide to us is of the utmost importance to Bell Outdoors. This Privacy and Security Statement has been created to let you know about the manner in which we collect, use, disclose and otherwise manage the personal information you entrust to us through the pelicancaseandlight.com website (“the Sites”) our Toll-Free number (“the Call Centre”) or by email communication
When you provide personal information to our Call Centre, our Sites and via email, you are consenting to the manner in which Bell Outdoors will collect, use, disclose and otherwise manage the personal information of our consumers, as set out below.
We may collect personal information that you provide us when you:
Purchase, order, return, exchange or request certain information about our products and services;
Request a quote and/or purchase one of our products or custom foam inserts
Request warranty or product repair services;
Contact a Call Centre or customer service desk;
Provide us with comments or suggestions.
Disclosure of Personal Information
Personal Information Disclosure: Bell Outdoors will not trade, rent or sell your personal information, without your prior consent, except as otherwise set out herein.
Toll-free number: When you call our Call Centre about a product, delivery, a billing question, to place an order or for customer service, you may be asked for information that identifies you along with additional information we need to help us promptly answer your question, such as your name and address and a phone number where we might contact you. We may retain this information to assist you in the future.
We may also send you mail, email or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers through our Call Centre or Site. If you would like to stop receiving such promotional information from Bell Outdoors, please notify us via our toll-free number.
Your Suggestions: We use your feedback, suggestions, and comments solely to monitor and/or improve the use and features of our Site, Call Centre, and our product and service offerings.
Visiting our Sites: In general, you can visit our Sites without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our Sites and other related information such as page requests, browser type, operating system and average time spent on our Sites. We use this information to monitor and improve our Sites.
Tracer Tags: Our Sites may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Sites. These tracer tags are used to help us optimize and tailor our Sites for you and other future website visitors.
Third party links: Our Sites may include links to the websites of our business partners, vendors and advertisers. Except as provided herein, we will not provide any of your personal information to these third parties without your prior consent.
Bell Outdoors may provide links to third party websites as a convenience to the user. The inclusion of any link does not imply Bell Outdoors endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent privacy policies, which we recommend you, read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use or disclose and otherwise treat your personal information.
Content on third party webpages may change without our knowledge. Bell Lifestyle does not exercise editorial control over the information found at those locations. Bell Outdoors makes no representations regarding the content or accuracy of any independently owned and operated websites accessed through this site.
Security of Personal Information
We will maintain the confidentiality of all personal information collected in our site, our Call Centre and via email and will only transfer such information to employees of Pelicancaseandlight.com who require such information for the purposes described in this Privacy and Security Statement. We maintain administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in our custody and control. We maintain your personal information for as long as required for the purposes set out in this Privacy Statement, or as otherwise required or permitted by law.